Today, the demand for online booking services is increasing rapidly as passengers prefer fast, simple, and reliable ways to reserve their stay. Now, instead of going to a hotel or travel agencies, customers want quick access to space accessibility, prices, and offers from their home. This is where hotel booking software comes into play. It simplifies the entire reservation process by enabling customers to choose their hotel room based on their choice of rent, cost, facilities, etc. While for the hotel owners, it automates the routine admin tasks, and helps improve the relationship with customers to generate good profits.
However, building an online hotel booking software from scratch requires a huge investment. Therefore, it is preferable to use its white label version. If you are also one of those entrepreneurs who want to invest in a white label online hotel booking software, then this blog is for you. It explains its features, working, monetization reasons, and more.
What is White Label Online Hotel Booking Software?
White label online hotel booking software is a ready-made solution specially built for hospitality businesses. It includes built-in features of the original hotel booking software, while enabling travel agencies and hotel owners to customize the solution to suit their specific business needs. They can modify the logo, color theme, and features to rebrand it under their name in the market. The biggest advantage of a white label solution is that it doesn't require the entire development process, which saves the time and money of the entrepreneurs.
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How does an Online Hotel Booking Platform Work?
The following are the steps that show the working mechanism of an online hotel booking platform. Have a look at the information below:
1. User Searches for a Hotel
The method begins when a user opens the hotel booking app. They come to their destination, check in and check out dates, and confirm the number of guests. This helps narrow down the common hotel options to match their preferences.
2. Platform Connects with Hotel Databases
Once the user hits the search button, the platform connects to a central hotel inventory operation. This will create space on the platform to access real-time data on room availability, pricing, and hotel features.
3. Hotel Options are Displayed
The platform then shows a list of hotels that match the user's search conditions. Every hotel listing includes important items such as room types, nightly rates, photos, customer reviews, and available conveniences.
4. User Reviews and Selects a Hotel
The user reviews are through the guest reviews feature. So that other users can compare the facilities and then go with the hotel and the room type that best fit their needs and budget.
5. Booking Summary is Generated
Once a hotel and room are selected, the platform prepares an enlisting summary. This includes the room rate, taxes, the entire payable amount, and extra facilities.
6. User Enters Personal and Payment Details
The user is then directed to a get page to enter personal information such as name, number, and email address. Following that, they make a choice of a preferred payment system, including credit or debit cards, UPI, digital wallets, or flat net banking.
7. Booking is Confirmed Instantly
Once payment is successful, registration is confirmed immediately. The user receives an appointment ID, along with validation features, via email or app notification.
8. Hotel Receives the Booking Information
The platform sends the confirmed reservation information to the hotel's staff. This ensures the hotel staff is informed and the room inventory is updated.
9. User Checks In at the Hotel
On the day of approach, the guest visits the hotel and provides their hiring ID or simply shows the booking confirmation on their mobile device. The hotel staff verifies the arranged items and proceeds with the validate-in approach, assigning the maintained room.
Key Features included in Hotel Booking App
Below is the list of features an efficient hotel booking app includes for various users. Let us have a look.
For Admin
1. Centralized dashboard
This functionality provides the admin with a centralized dashboard. This provides them with a complete view of all the operations and helps make informed decisions.
2. Rooms and inventory management
The admin can manage room availability, set prices, and update inventory immediately. This ensures that guests always see accurate details when ordering, reducing the risk of double bookings and maximizing revenues through optimized coating management.
3. Order and reservation control
The admin can supervise all reservations, revise the order, and handle the cancellation. It ensures a smooth customer experience and avoids conflict in planning.
4. Dynamic Price and Interest Management
The admin can set prices of flexible rooms depending on the weather, demand, or special programs. Dynamic prices help to promote revenue by automatically adjusting prices to match market trends and customer needs patterns.
5. Payment and Transaction Management
The admin can safely track, verify, and manage all customers' payments. Integrated payment gateways ensure smooth transactions.
6. Customer Data and CRM Integration
The admin can check guest profiles, order history, and preferences. This feature helps to offer individual services, run loyalty programs, and improve customer relationships through targeted marketing campaigns and publicity suggestions.
7. Report and analysis
The admin gets detailed orders for ordering, income, cancellation, and customer behaviour. These reports help the admin find the problem areas and make better decisions.
8. Multi-property management
For hotel branches, the admin can manage several operations from a system. This includes space allocation, pricing strategies, and centralized reporting, which ensures consistent brand management and a seamless customer experience in all locations.
9. Roll and access control
The admin can provide roles and permissions to employees. This ensures that the system is secure, prevents the misuse of data, and streamlines internal operations for receptionists, managers, and support teams.
10. Automatic notifications and notifications
The admin receives notifications in real-time when ordering, cancellation, payment, and system updates. Automatic alerts help with rapid reactions, maintain efficiency, and increase the general customer service by informing employees and management.
For Customers
1. Easy Search and Filter
Customers can find hotels based on location, price, rankings, or facilities. Advanced filters simplify finding appropriate options. This not only saves time but also helps passengers match the budget and preferences.
2. Real-time Availability
The system shows the live room availability and its updated prices. This helps avoid booking errors and double reservations, enhancing the user's experience.
3. Secure Payment Online
The platform includes multiple payment gateways that ensure safe transactions for a reliable and straightforward ordering experience.
4. Order confirmation and e-Vouchers
After successful booking, customers immediately receive a digital confirmation and an e-voucher. This feature reduces the uncertainty and provides order details in one place.
5. Create Profile
Customers can create individual accounts for ordering, manage store settings, and save payment methods. Profile management makes repeat booking simpler and quicker.
6. Order history and cancellation
The online hotel booking software enables customers to see their previous orders, download receipts, and easily manage cancellations. It provides flexibility and ensures full control over their travel plans at any time.
7. Review and ranking
The app includes a feedback option where Guests can share their experience and feedback. This helps business owners check reviews and improve their services.
8. Include Loyalty Programs
Customers can enjoy prices, special offers, and membership benefits. The loyalty programs encourage repeat ordering by providing valuable discounts to customers and exclusive appointments.
9. Supports Multiple Languages and Currencies
Our white label online hotel booking software supports different languages and currencies. This makes it convenient for international travelers.
10. Access to Customer Support
The app also provides customer service that provides consistent support to customers to solve their queries.
For Business Owners
1. Revenue Tracking
The owners of the hotel can monitor income, expenses, and profit margin in real time. This feature provides financial clarity, helps identify revenue gaps, and allows the strategic plan to maximize the overall profitability of the hotel business.
2. Channel Manager Integration
Owners can link their hotel with several online travel agencies (OTAs) and order platforms. It prevents double booking, ensures synchronized availability, and expands the visibility to attract more guests through different channels.
3. Analysis and Report
Owners receive detailed insight into residents, seasonal requirements, guest preferences, and sales performance. These analyzes help to identify trends, improve operational efficiency, and make data-driven decisions for business development.
4. Brand Customization
The owners can adapt the booking system with branding, logo, and design. This helps improve the appearance of the brand and creates a unique identity for the hotel in a competitive market.
5. Dynamic Prices and Publicity
Owners can change room prices based on weather, demand, or competition. They can also perform publicity and discount campaigns, attract new guests, and help improve their orders during the off-peak period.
6. Employees and functional management
Owners can provide roles, track employees' performance, and monitor the quality of the service. This feature ensures smooth hotel operations, accountability, and better guest experience through well-organized division of work and supervision.
7. Customer Relations Management (CRM)
Owners can check customer profiles, preferences, and reactions. It enables them to run targeted marketing campaigns and loyalty programs, and eventually increases guest satisfaction and repeat ordering.
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Tech Integrations in White Label Hotel Booking Platform
Below are the advanced integrations we incorporate into our white label hotel booking platform. Check them once!
1. Global Distribution System (GDS) Integration
A GDS connects the hotel with travel agencies worldwide. It shows availability, room frequency, and inventory in different channels. This helps to gain more visibility for the hotel, attract international guests, and increase the order without relying on local markets.
2. Channel Manager Integration
A channel manager updates room prices and availability in all online travel agencies. It is automatically adjusted when an order is completed to prevent double bookings. This saves time for the hotel staff, reduces human errors, and ensures consistent prices on each platform.
3. Payment Gateway Integration
A payment gateway allows customers to pay safely using cards, wallets, or UPIS. It protects sensitive information through encryption and fraud investigation. Supporting multiple currencies and payment methods fosters customer confidence, making the booking experience smooth and reliable.
4. Property Management System
Our white label hotel management system helps manage everyday operations, including reservations, check-ins, housekeeping, and guest services. When the order is integrated with the platform, it automatically flows the updates. It improves efficiency, reduces manual efforts, and lets employees focus more on guest satisfaction.
5. AI and chatbots integration
AI Chatbots provide immediate help to guests by answering questions, suggesting rooms, or helping with booking. They work 24/7 and reduce the requirement for more employees. By offering quick reactions and personal guidance, they improve the customer experience and make ordering quick and easy.
How to Build an Online Hotel Booking App?
Creating an online hotel booking app like Hilton Honors includes a detailed process that includes planning, design, development, and launch of the application. The goal is to produce a user-friendly and reliable equipment that makes hotel booking easy and pleasant for passengers. There is a step-by-step guide for producing such an app.
1. Define Your Goals and Target Audience
The first step is to define your app goal and target audience by understanding your users' needs. Look over existing hotel booking platforms like Airbnb and Expedia. Understand their resources, weaknesses, and unique factors. This will help you identify gaps in the market and wonder how your app can stand out.
2. Design the User Interface
A clean and simple design is required. Users must easily be able to navigate the app and find out what they need without confusion. Be aware of making navigation, clear buttons, and responsible layouts that work well on different screen sizes.
3. Develop the App
The development process is the crucial phase where businesses need to select whether they want to develop an online hotel booking app from scratch or offer a white label solution for the development. Both these processes have their advantages and disadvantages. To get the detailed overview for the same, you just need to clarify all your doubts prior to the on-demand app development company.
4. Testing and QA
After this, the Q&A team resolves all technical issues, including bugs and errors. They also make sure that every customer can use the platform easily and doesn't struggle with any performance errors.
5. Launch and Maintain
At last, they deploy the app on the dedicated platforms. Additionally, they monitor its post-launch performance to identify any issues that need to be addressed immediately.
Tech Stack Used in White Label Online Hotel Booking Software
The table below shows the various technologies used in our white label online hotel booking software. Have a look at it once:
| Type | Examples | Use |
| Frontend | React.js, Angular | User interface for browsing and booking hotels. |
| Backend | Node.js, Django | Handles bookings, payments, and APIs. |
| Database | MySQL, MongoDB | Stores hotel, user, and booking data. |
| Mobile Apps | React Native, Flutter | Hotel booking apps with real-time updates. |
| APIs | Amadeus, Stripe | Connects inventory, payments, and notifications. |
| Cloud Hosting | AWS, Azure | Scalable and secure hosting environment. |
| Security | OAuth, SSL | Protects user data and transactions. |
| Analytics | Google Analytics, Power BI | Tracks booking trends and performance. |
| CRM | Salesforce, HubSpot | Manages guest relationships and promotions. |
Our Comprehensive Hotel Booking App Solutions
Besides offering revolutionary white label online hotel booking software, we also deliver the following innovative hotel booking platforms. You can also consider them.
An app like Airbnb
Build an online hotel booking App like Airbnb that connects passengers with unique stays, homestays, and rentals. This is beneficial to the property owners by earning more income and gives customers the pleasure of personal travel experiences, safe booking, and flexible housing options.
An app like TripAdvisor
Our Tripadvisor-like app allows passengers to search for hotels, compare prices, and read the actual reviews before ordering.
An App Like Agonda
We built a booking platform, like Agonda, that offers hotels, flights, and holiday packages in one place. Customers enjoy deals in real-time, while companies benefit from high conversions and a wide customer reach.
An app like Expedia
Develop an app-style app that offers hotels, flights, car rentals, and a full travel package. There are customers with all-in-one facilities and exclusive agreements, while travel companies are given increased risk, strong customer loyalty, and high revenue from orders.
An app like HotelTonight
Our HotelTonight app is an expert on last-minute hotel deals for spontaneous travelers. It benefits users by providing large discounts in the unusual room and helping the hotel generate revenue from booking at the last minute, and securing maximum occupancy and happy guests.
Different Monetization Strategies for Hotel Booking Platform
There are multiple ways to generate revenue through a hotel booking platform, and businesses often employ a combination of these approaches. Just have a look to get to know about the monetizing strategies for a hotel booking app.
1. Commission-Based Model
The platform earns a percentage of individuals enlisting through the app. For example, if a user books a room for $100, the app might get a commission of $10 to $15. This model is helpful because it scales with the number of bookings.
2. Subscription Plans for Hotels
Some platforms offer subscription plans for hotel booking on a monthly or yearly basis in exchange for enhanced visibility or special features. Hotels might pay a fixed fee to be listed or to appear higher in search results.
3. Featured Listings and Promotions
Admins can charge an extra fee from the hotels to appear as "featured" or "recommended" on the homepage or in search results. This gives them improved visibility during high-demand seasons.
4. In-App Advertising
Including ads from travel booking services, such as car rentals, restaurants, or tourist activities, is a different monetizing option. You can use third-party ad networks to display suitable ads and acquire revenue through clicks.
5. Booking Fees from Users
Some platforms charge users a small fee for a specific feature. While users may become sensitive to this cost, it can become justified by offering optional improvements, such as free cancellations or restricted deals.
6. Affiliate Marketing
Hotel booking apps can partner with airlines, travel insurance providers, or tour enterprises. Whenever a user purchases through affiliate links, the platform earns a referral commission.
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How much does it cost to build an Online Hotel Management App?
The cost to build an online hotel management app starts from $5,000. However, many factors exist that somehow affect the overall development cost. From app complexity to team expertise to the advanced features and functionalities, everything contributes to the rise of the development cost.
The development cost might be dependent on the development criteria you choose. Development from scratch or by offering white label solutions, you can develop an online hotel booking application. The development from scratch is highly expensive, while the white label online hotel booking app costs you less.
Cost-Affecting Factors of Online Hotel Booking App
The cost of our white label online hotel booking software is $5,000. But, in reality, multiple factors increase or decrease the actual price. The following are a few of them.
1. Feature Complication
If you plan to integrate basic functionalities into your hotel booking app, it doesn't cost much. However, incorporating advanced functionalities requires a significant investment.
2. Launching app
If you want to deploy the app on a single platform, it wouldn't cost much. However, launching on multiple platforms increases the overall cost.
3. Third Party Integrations
Integrating third-party services complicates the development process, increasing the overall cost.
4. Post Deployment Fee
After deployment, the technical team provides maintenance services like error mitigation, feature addition, and server upgrades.
Why Choose Hyperlocal Cloud for Reliable White Label Solutions?
Hyperlocal Cloud is one of the leading hotel booking app development companies. We have a professional team of developers who work diligently to offer you feature-rich, scalable, and efficient white label solutions. Our solutions are incorporated with advanced technologies to help you stay competitive in the thriving industry. The following are the factors why various entrepreneurs choose Hyperlocal Cloud.
Feature-rich
Our white label solutions include built-in features that enhance users' experience and service quality.
Deep Customization
Entrepreneurs are allowed to change their logo, theme, features, etc, according to the brand niche.
Highly Secure
Our white label solutions are incorporated with robust security measures to protect sensitive users' details.
Genuine Pricing
Hyperlocal Cloud sets genuine pricing for our white label solutions to fit every business need.
Quicker to Market
White label solutions don't require any development process, which lets businesses launch them quickly in the market.
