Terms Of Service

Welcome to Hyperlocal Cloud. These Terms of Service apply to your use of and access to our website, applications, products, and services. By accessing or using our Services, you acknowledge that you are bound by these Terms. Please take a moment to read them before availing of our services.

Use of Services

Please note that while accessing our services, you acknowledge that you will not use them for engaging in any illegal, malicious, or unethical practice. Your consent is on your own behalf and on behalf of the company that employs you. Any violation of the laws, misuse of intellectual property rights, or sending malware or spam is not allowed. Abuse of our services is subject to legal consequences, suspension of service, or termination of access. Safety, fairness, and professionalism of the service environment constitute an essential element of our Terms of Service, a role it plays in building trust between the company and its clients or users.

Intellectual Property

As a mobile app development company, we are determined to protect our intellectual property. All the content delivered through our services, text, graphics, software code, and design, is our property. They belong to us or are lawfully licensed to us. We do not allow unauthorized use, copying, duplication, or sharing of our material without consent.

The product names, trademarks, and registered marks listed on our site are owned by their respective owners. We refer to them only for identification purposes. Mention of any company, service, or product does not imply affiliation, sponsorship, or partnership of the respective brands. Their presence on our website does not imply that we are affiliated with, sponsored by, or have any relationship with such third parties. This is all done in the interest of honesty and respect towards other companies and brands.

Payment and Fees

Clients are required to make payments as per the agreed schedule and terms. This aims at clarity and to prevent any misunderstanding of charges. Early payment is essential to ensure the uninterrupted provision of services. Delayed or non-payment will be subject to late fees or interest charges as stated in the contract. The mode of payment shall be credit/debit card or through payment gateways, "PayPal". We ensure that both parties are protected from the financial obligations, thereby encouraging a professional business relationship.

Confidentiality

We assure that any confidential information exchanged between the client and the company throughout the duration of their business relationship remains secure. It encompasses project information, business information, proprietary documents, and any other non-public information transmitted. We pledge to treat all such information with strict discretion and care, applying it solely for agreed-upon purposes.

We never share confidential information with any third parties without direct authorization, except where legally compelled. It is this protection that gives rise to trust and promotes open communication so that clients are free to provide required information without any risk of misuse or unlicensed exposure.

Third-Party Services

Payment processors, analytics tools, cloud-hosting providers, or software libraries are added to enable extensions in functionality for the products. Clients should be aware of the fact that when they use third-party services via our platform, they are bound by the terms and conditions of these third parties. We are only liable for our own products, and we encourage clients to refer to the policies of any third-party providers they utilize.

Cancellation & Refunds Policy

Clients can cancel a project or service anytime they want, but refunds are made according to the work done and conditions mutually agreed upon in the service agreement. Advance payments, deposits, are non-refundable, especially if work has already commenced. We process cancellations fairly, but also reserve the discretion to refuse refunds for work at any point. This allows for shared responsibility and ensures the integrity of our services and time.

Access to Our Services

Clients are liable to gain access to our services and use our digital platform while bound by agreement to abide by all the laws applicable. Access is permissible for business or personal use only and should not be utilized for unlawful, malicious, or unauthorized activities.

Privacy Policy

We gather information like contact details and demographic information to make our services more secure and personalized. We promise to treat all collected data under appropriate privacy rules and laws (including the GDPR) and any privacy laws or local laws that may apply.

We take appropriate security precautions to protect from the risk of misuse, theft, and/or unauthorized access to your personal information. Your personal information will NEVER be sold or provided to anyone (except as required by law or to provide the essential services) without your express permission. By accessing and using our services, you agree to our data handling policies by virtue of the reference to our Privacy Policy.

Liability Disclaimer

We strive to provide solutions that are reliable, secure, and of high quality, but we cannot guarantee that our services will be free from errors or interruptions, or that we will provide solutions that will meet the expectations of all users at all times. For this reason, we limit and disclaim liability for indirect, incidental, special or consequential damages, if any result from a service used or accessed, service delays or time loss, as well as any damages caused to your property, software or services or any accidental loss of data, business interruption, or financial loss.

This clause also clarifies that users assume risk and liability when they use our services, and further, that we are not liable for system problems and responsiveness issues that result from third-party platforms, the content provided to us by a client, or misuse of the services by the user. Overall, this clause protects the company from claims against the business and unreasonable expectations, while prompting users of our services to appreciate and accept the limits of the guarantees we provide. Importantly, this clause informs users of our limits of liability and ensures that nothing unreasonable is imposed upon them.