There were times when people faced challenges in ordering food due to language barriers and poor logistics. That's when the PedidosYa food delivery app entered the market with solutions to such issues. It changed the scenery by bringing together an integrated multi-language system that perfectly linked restaurants, couriers, and customers in various markets. Their success demonstrated that standardized technology can be adjusted to local requirements and still be efficient in its work.
The reality is that now delivery platforms are an indispensable part of business infrastructure. The companies require a solution that is not complex and supports various languages, payment options, and regionality.
For businesses or startups looking to enter this industry, developing a multilingual delivery app like PedidosYa is the best opportunity. In this blog post, we will take you through the development process, revenue model, and features that you can integrate into your app. Let's begin!
An Overview Of The PedidosYa Food Delivery App
PedidosYa is a delivery application that can be found in the Latin American area, including Argentina, Chile, and Uruguay. It can have the users place orders for food, groceries, and pharmacy products in local stores. The application provides the added benefits (which are convenient features) of receiving your order in real-time, discounts, and easy payment. All that is delivered at the comfort of your home, and therefore, it only takes a short time to get what you want.
Build a PedidosYa-Style Platform That Scales Beyond Borders
Understanding How On-Demand Delivery Apps Like PedidosYa Operate
PedidosYa clone is an on-demand app that connects customers, shops (restaurants, grocery stores, etc.), and cars to deliver services to provide online ordering and quick delivery. It is a smooth and multi-stage process governed by integrated platforms for each type of user.
1. Order Placement (Customer)
- Browsing and Selection: The customer opens the app or the website and registers. The application shows the surrounding existing stores and restaurants depending on the location of the customer. They browse the menus or the product catalogs, filter, select what they desire, and have it added to a virtual cart.
- Checkout: The user scans through the information about his/her order, selects the address to receive the order at, decides on the method of payment (e.g., credit card, in-app wallet, cash on delivery), and completes the order.
2. Order Processing (Store/Vendor)
- Order Receipt: The order is received in the selected store by a dedicated device in the store's own integrated Point-of-Sale (POS) machine.
- Confirmation and Preparation: The shop employees confirm and verify the order and confirm the availability of items. When it is confirmed, the customer will receive an instant confirmation, and the store will initiate preparing (e.g., cooking or picking/packing groceries) the items.
- Assigning Delivery: The logistics system, which is either the store or the PedidosYa clone, assigns a delivery service to the order.
3. Delivery (Delivery Provider)
- Pickup: The delivery person (rider) is notified of the order and location through their PedidosYa clone rider application. They make their way to the store and collect the ready-to-ship, packed order.
- Transit and Tracking: The rider app is the best GPS application for tracking routes. The client can view the present location of the delivery agent live because the delivery man is on board the vehicle, and the client is informed of the present state during the journey to the location.
- Delivery Completion: The rider will present the order to the business location of the customer. The customer receives an online payment.
4. Post-Delivery (Feedback and Data)
- Ratings and Reviews: After the order is placed, the customer can comment on the store/restaurant and the delivery company, giving them a comment on how their experience was.
- Data Analysis: The process as a whole produces good data, which is utilized by the clone app and partners to do analytics, optimization, forecasting demand, and provide better services.
Investment Advantages Of PedidosYa-Like Multi-Language Food Delivery Platform
Investing in the PedidosYa clone app will enable businesses to quickly launch an on-demand pickup and delivery app for items such as food, groceries, and medicines.
| Benefits | Description |
| Faster Time to Market | The fundamental structure and necessary functions are already developed, saving you a large amount of time (you can launch it in several weeks) and giving you the chance to take advantage of the market quickly. |
| Proven Business Model | The investment is based on the time-tested, proven business model of an existing, popular application such as PedidosYa. This automatically reduces the chances of failure of an untested idea. |
| Customization and Scalability | The clone solutions allow you to do whatever you want with the branding (logos, name, themes) and add your own customizations to make your service stand out in the market. The solutions are also designed to scale with your business expansion. |
| Multiple Revenue Streams | The app enables you to make money using various successful formulas, including commissions on every order, shipping fees (that can be dynamic at times of high demand), advertisement of featured listings, user subscription plans, and partner stores' subscriptions. |
| Simplified Operations | The application streamlines everyday business operations, including placing and processing orders, delivery logistics, and settlements, to improve the efficiency of the operation. |
What Functionalities Drive An On-Demand Delivery Platform Like PedidosYa?
The PedidosYa clone is a holistic delivery ecosystem that includes interfaces, or panels, designed to suit the main users of the platform, namely, customers, store managers, and delivery providers. The platform operators also have an overall admin dashboard.
Customer Panel Features
➤ Easy Registration & Profile
Sign-up is now quick and easy: customers can register using a social media account, a Google account, or a phone number.
➤ Advanced Search & Filters
The clients are enabled to browse and choose the products in different categories and subcategories with powerful search functions.
➤ Real-Time Order Tracking
This is one of the key features that enables customers to see the position of the order and the delivery person on a built-in map from pickup to drop-off.
➤ Multiple Payment Options
The app is compatible with a variety of safe payment methods, including credit/debit cards, in-app wallets, and local payment systems such as EDENRED ticket paystubs.
➤ Order History & Invoices
This feature allows users to see the records of their previous orders and allows them to see digital invoices in detail.
➤ Ratings & Reviews
Using this feature, the customer will be able to leave a review and rate their orders and the service delivered.
➤ Promotions & Discounts
The app also provides promotions and discounts, using which customers can use promo codes and view current discounts.
➤ In-App Support
The in-app support feature allows customers to get in touch with customer support through chat facilities.
Store Manager Panel Features
➤ Order Management Dashboard
This dashboard allows the store managers to generate receipts, accept or reject the incoming orders, and manage them.
➤ Menu & Catalog Management
Store owners can add, delete, and update product lists, catalogs, sub-products, prices, and item availability.
➤ Inventory Management
The inventory management feature in the application allows the store managers to handle inventory and keep the offerings updated.
➤ Business Hour Management
Using this feature, the stores will be available to select and adjust their service times for all days of the week.
➤ Reports & Analytics
Availability of detailed reports on orders and graphical analysis of earnings (daily/weekly) to track the performance of the business.
➤ In-App Communication
The in-app communication feature allows store managers to communicate with the delivery partners about particular orders.
➤ Manual Delivery Assignment
It is possible to deliver orders manually to the delivery providers to have more control over the logistics.
Delivery Partner Panel Features
➤ Order Management
Inbound orders can be received, accepted, or rejected by delivery partners, and their status can be set to (e.g., picked up, delivered).
➤ Availability & Shift Management
The delivery partners can use this feature and work at their own convenience and according to their free time.
➤ Optimized Navigation
The application will give the location of customers on a map and the ability to navigate through the optimal route to locate the most efficient route deliver to the customer.
➤ Earnings Dashboard
A special section to update on the data about payments and follow earnings as they are adjusted to every delivered order.
➤ In-App Communication
In-app messaging or chat with customers, and may include stores or administration to ensure smooth communication.
➤ Order & Delivery History
A history of completed, pending, or rejected orders to access with record-keeping and reviewing is provided through this feature.
➤ Real-Time Updates & Notifications
The real-time updates and notifications feature will do push notifications to notify partners of the new orders or updates.
➤ Heatmap View
Heatmap view is a feature that can be used to show high-demand areas (heatmaps) to enable partners to make the most of their earning potential.
➤ Profile Management
The profile management feature provides delivery partners with the ability to create and edit personal and contact information.
➤ Support System
The delivery partners are provided with a support system feature that they can use to request assistance or get support in the app.
Admin Panel Features
➤ Order Management
Visualize, filter (status, store, customer, payment), create invoices (A4/thermal), and manage order lifecycle (accept, complete, cancel) manually.
➤ Restaurant/Store Management
Add/edit restaurant information, establish commission, designate categories, determine delivery/pick up, and control service area.
➤ Customer Management
This provides the admin the ability to access the customer database, see order history, and communicate.
➤ Delivery Provider (Driver) Management
Add/edit provider profiles, assign (manual/auto), track route, manage history, and optimize delivery.
➤ Financials & Promotions
Using the financials and promotions feature, the admin can manage promo codes, discounts, payments, and revenue statistics.
➤ Geographical Management
Geographical management allows the admin to add a city, fix working areas, and control the availability of service.
➤ Analytics
The admin can use the data (BigQuery) to understand user behavior and the performance of the platform to make better decisions.
➤ Role-Based Access
The role-based access provides the admin with detailed control of access to information by various groups of internal users.
➤ Notifications
The admin is responsible for delivering the order status notifications to customers, restaurants, and drivers.
➤ In-App Communication
The in-app communication feature facilitates one-on-one customer-store/driver communication.
Go Live Faster with a Ready-to-Launch PedidosYa Clone Solution
AI-Powered Enhancements For Multilingual Delivery App Like PedidosYa
AI and data analytics can be integrated into the PedidosYa clone to streamline operations, enhance the user experience, and improve business effectiveness. The features of the AI-powered application are specific and include:
1. Logistics and Route Optimization
The app involves smart algorithms that study factors in real time, such as traffic, weather conditions, and delivery locations, in order to find the most efficient routes for its delivery partners in order to deliver goods in a shorter time.
2. Real-Time Tracking and Assignment
AI assists in the automatic distribution of orders to the closest available driver and offers customers an opportunity to track their orders in real-time.
3. Personalized Recommendations
The platform applies machine learning to name, order history, and preferences and offers hyper-personalized restaurant and menu item suggestions, which helps to improve user experience and promotes repeat orders.
4. Predictive Analytics & Demand Forecasting
AI will be used to forecast peak order times and the demand changes based on past trends and present trends. It enables the company and its partner restaurants to control inventory more effectively, staffing, and plan ahead to meet high demand without causing food waste and stock-outs.
5. Smart Customer Support
Pedidos Ya clone has AI-based chatbots to provide 24/7 customer support regarding the most frequent order statuses, payments, and refund questions, and enhance customer satisfaction and response.
6. Dynamic Pricing (Internal Business Optimization)
AI-based systems can be used to optimize prices in real-time, considering real-time factors, such as demand and competition, and maximize profitability and secure competitive prices.
How Does The PedidosYa-Like Delivery App Development Lifecycle Work?
A clear plan, constant testing, and updating have enabled PedidosYa to become one of the most popular delivery platforms in Latin America. If you want to create a delivery app like PedidosYa, which is powerful and can be upgraded, the steps that should be followed are the following:
1. Market Research and Planning
Research for the customers' preferences in Latin America in terms of food and delivery of products. Find out the issues in the market, such as long queue time and restaurant choice, and then integrate these features that address these issues.
2. Designing User Interface
The designers should focus on developing a simple app design that can be easily used by anyone. Pay attention to basic navigation, straightforward menu structure, and appealing designs to enable users to order in a quick and convenient manner.
3. Building the App
In this step, you need to decide on the approach for the PedidosYa clone app development. There are two approaches commonly used: a custom-based approach and purchasing a white-label solution. A custom-based solution is one in which you need to develop the app from scratch, and requires more time and investment. If you purchase a white-label solution, you will be able to launch the app in days or a week, as it is a pre-built solution and tested for the best performance. It will also require less investment as compared to the custom-based approach.
4. Testing and Quality Assurance
The tester team must carry out a good amount of debugging of the app to identify and eliminate bugs or problems. They also make sure that all the features are working properly, the payments are secure, and that the app can support a significant portion of users at the same time.
5. Launch and Updates
Once it has been tested successfully, there is the launch of the app in the Apple App Store or Google Play Store. Depending on the feedback that the users give, the team continues to add new features, improve the performance, and solve the issues.
Partner with Experts to Launch a Profitable Multi-Language Delivery App
Business Revenue Model For PedidosYa Clone Platform
There are multiple revenue strategies for the food delivery app, like PedidosYa, which businesses or startups can use to earn money.
| Revenue Model | Description |
| Commission Fees | Businesses can charge a commission fee on the amount of money received by customers when they make an order to the restaurants. This is their primary source of revenue. |
| Delivery Fees | Customers are charged a delivery fee, which varies according to the distance of the delivery, the time of the day, and the size of the order. There might be additional charges for small orders or on rainy days. |
| Service Fees | This application will impose an additional platform fee on every order of every customer. This is a direct fee to the PedidosYa clone app for using their service. |
| Subscription (PedidosYa Plus) | Businesses can offer a paid subscription, allowing users special privileges. These involve free delivery or reduced delivery prices for their orders. |
| In-App Advertising | Restaurants pay money to be on the first page of results or to be in a banner advertisement. This assists them in attracting the attention of more customers to their restaurant. |
| Quick Commerce | The application is currently used to deliver groceries and other products, not only restaurant food. This assists them in making higher profits per user. |
Key Conclusion At A Glance!
The delivery industry waits for no one! If you are still considering options, your competitors are already capturing the multi-market opportunities with proven platforms. Create a multi-language delivery application like PedidosYa, which will offer the fastest, most cost-effective way to enter the market and establish your position. And for developing a robust and scalable PedidosYa clone, you need to find a reliable partner with strong experience.
Hyperlocal Cloud is the leading food delivery app development company, having helped over 150 clients turn their dreams into reality. We also offer clone app solutions at affordable prices, starting at $6,000. Reach out to us today, and let's develop something great!
