How To Start A Medical Courier Business?

By Hyperlocal Cloud

October 13, 2023

How To Start A Medical Courier Business?

Technology is spreading like wind, influencing every sector of our lifestyle. From entertainment to healthcare, everything is possessed by technology. Starting a medical courier business is very lucrative as it provides convenience to customers to receive medicines, book online & pick up from the dispensary, and consult about a medicine.

Here in this blog, we will explore how you can initiate a medical delivery business.

According to IndustryARC, the market revenue in medical courier businesses is expected to grow to $7.1 billion before the end of 2027. The medical delivery business is predicted to grow at a CAGR of 5.5% from 2022 to 2027. North America and Canada will be at the top in taking the medical business to online mode.

Start A Medical Courier Business With Hyperlocal Cloud

We help entrepreneurs to launch a medical courier business successfully. We also provide an online marketplace for medical goods delivery to ease business operations.

How To Start A Medical Courier Business?

Starting a courier business for medical goods delivery needs strategies for business operations and market research. There are also some authorizations and licensing required to get started; read the steps below:

Conduct Market Research

The first step should be conducting proper market research. Start by acknowledging yourself with the product type, destination to serve, service type, and end-user you’ll target. Find important segments in your business and categories like emergency services, drug types, and medical supplies.

Competition Analysis

If you want to make your medical business stand out from the crowd, it is important to provide services & offerings different from your competitors. To do this, determine your competitors and examine their service, business model, features, and pricing. You can also review your competitors' websites and other online platforms and read customer reviews and feedback to develop a strategy.

Meet Every Licensing And Legal Needs

Obtaining a clearance from the Food and Drug Administration (FDA) is important in the USA. It is important to adhere to a license to ensure the medical courier business is running legally. Along with this, you will also register your business with your state governance. Some states may have their own procedure to issue a medical license, which can also demand cost.

Collect Necessary Medical Equipment

Making investments in various equipment is necessary. The equipment should be updated and clean for use. Some important equipment for your medical courier business are packing materials, safety gear & gloves, labeling machines, communicating drivers, medical kits, etc. You also need to have a communication device like a business telephone and a SIM card.

Acquire Medical Delivery Vehicles

It is important to invest in delivery vehicles to transport medical goods. It completely depends on what sort of medical item needs to be delivered. For instance, a stretcher requires a van for delivery, whereas remedies and other biological materials can be delivered on a bike.

Hire A Medical Delivery Personnel

A medical delivery person is important because they are responsible for delivering remedies and other medical goods to the doors. You should hire a delivery partner based on their driving skills, communication skills, a little bit of medical knowledge, and commendable criminal records.

Obtain Insurance For The Vehicles

Getting insurance for your medical courier vehicle is important. It will protect all your medical transportation assets from disasters, accidents, and other causes. You can contact a local representative and a broker who can help you get vehicle insurance.

Create Your Online Presence

An application for your medical courier business can help you gain insights, increase brand awareness, and generate income. There are generally two ways to create an online presence:

Custom Development

An app or website development from scratch offers proper control, unlimited custom options, ownership, etc. The development code becomes less prone to hackers and offers scalability. However, developing a platform from scratch can cost more based on the complexity and workforce.

Pre-Made Solutions

Developing a pre-made solution is cheaper than creating a platform from scratch. Generally, it replicates an existing app that gets customized with your brand name, logo, color, and fonts. A pre-made solution serves benefits like top scalability, risk mitigation, cost-effectiveness, etc.

Now, if you plan to attain a pre-made solution, look no further than Hyperlocal Cloud. We have 13+ years of vast experience and have served 1250+ clients worldwide. We hold expertise in every dynamic tech stack that can aid you in building a medicine delivery app.


In order to have an online presence, you have to launch your platform on the Google Play Store and Apple Store. If you own a web app, register your website with a relevant domain. Before launching your platform, you need to ensure its quality and features.

Marketing & Promotion

The marketing promotion phase of your application generally consists of two parts: online and offline. Online marketing includes posting your platform's advertising on social media handles like Facebook, Twitter, Google Adwords, and YouTube. Offline marketing is participating in industrial events, collaborating with organizations, and using outdoor advertising.

Also Read: How To Start An Online Pharmacy Delivery Business

Major Features Of A Medical Courier Business Platform

Features of a medical courier business platform need to be easily accessible for users. So here are some special features to have in a courier business for medicals:

Route Planning

The route planning feature helps drivers to plan the shortest route to reach a delivery location. It can also help them reach the delivery spot quickly in an emergency.

Barcode Scanning

The barcode scanning feature assists in the prevention of package mistakes. By scanning the barcode on the package, a vendor and delivery partner ensure that the package is loaded, fully packed, and ready for delivery.

Priority Orders

The priority order feature lets users receive the ordered medicine or other goods instantly on the same day. It also helps in providing medicine in emergency circumstances.

Live Tracking

The live tracking feature helps everyone (vendor, admin, driver, and user) to track the status of the delivery fleet with real-time statistics.

Order Management

Order management helps vendors receive, track, and fulfill customer’s requirements. The vendor gets an alert each time a customer places an order with some information like location, name, and number.

Electronic Proof Of Delivery (ePOD)

This is an invoice generation-like feature that gets generated on each successful delivery. It is sent via email with delivery information like delivery time, order ID, quantity, order details, and many more.


A professional dashboard helps admins monitor sales, track deliveries, and surveil their medical courier business. It comes with charts, infographics, and predictable data to help create business strategies for owners.

Order History

Admin, users, vendors, and delivery personnel can view their delivered, ordered, and received medical items with a click.

Contact Us

This feature helps connect users to vendors and delivery partners for product-related queries. A user can connect with the support via chat & calling.

Join Hands Together With Hyperlocal Cloud And Start A Medical Courier Business

Hyperlocal Cloud has a professional team that helps businesses to avail smart IT solutions to level up their business. We help companies to start a courier business for medical goods.

Benefits Of Starting A Medical Courier Business

A business model comes with lots of benefits for your business. Let’s discuss some exclusive benefits for your business if you start a courier business for medications. Check a few top benefits for your medical business:

Process Automation

Starting a medical courier business can automate most of the tasks for you. As an admin, your job will only be to view your admin dashboard, in which you will be able to see the status of sales purchases and delivery of your products. In this business, you will partner with various types of medical vendors and pharmacies; all these people will be responsible for making the medicines reach customers. This way, you won't have to do anything except monitor your business.


The medical courier business helps you save a lot of income. To start this type of business, you will not need to make any kind of physical arrangements. You will automate all the tasks through the medical courier application, which also saves hiring labour costs. You will have to hire a special group to promote your business because a medical courier app can make this task easier.

Brand Awareness

A strong social media presence can be highly beneficial for your medical courier business. By regularly posting updates on your platforms, you can entice a large section of healthcare organizations, thereby enhancing brand awareness.

High Income

The healthcare sector consistently experiences high demand, with medical facilities, labs, clinics, and hospitals requiring timely and secure transportation of medical specimens, equipment, and supplies. Thus, if you successfully provide a platform where any user can order medical supplies, then there is no doubt that you will be making a high income.

Revenue-Making Models Of Medical Courier Business

Successfully starting a courier business for medical goods delivery can help you generate revenue in multiple ways. Here are a few ways that can be taken into action:


Admins allow any third-party website or app to advertise their product on the platform. On every cost-per-click (CPC), cost-per-thousand impression (CPM), and cost-per-action (CPA), business owners get entitled to an amount.

There are four types of display models for an advertisement:

  • Interstitial ads
  • Banner ads
  • Video ads
  • Native ads

Subscription Model

The subscription model lets users have some quality features for the application by paying an amount. You can charge your customer monthly or annually to provide exclusive services like priority delivery, referral income, discounts, and voucher cards. With this model, you will ensure recurring income in your business.

Earn Commission

On each successful delivery of medicine from your platform, you will be entitled to an amount from the overall payment. As the medical courier business offers vast customer engagement, there is no doubt that your business will sustain the cash flow and help you level up the business.

Create, Innovate, And Transform Your Business With A Medical Courier Business App

We use a dynamic tech stack to build an online website and application that helps medical businesses transform from traditional to digital.

How Much Does It Cost to Build A Medical Courier Business Platform?

Developing a medical courier business marketplace can cost around $16,000 - $22,000. The reflected number is uncertain because it tends to increase and decrease depending on additional demands. Any business can avail of a demo-ready medical courier delivery platform in 2 weeks. Here are the team and pricing structure that is required to create your online platform:

TeamEstimated Cost
UI/UX Designer  $3,500
Front-end/Back-end Developers$4,500
Testers & Quality Analyst $4,500
Project Manager $8,000

Total Money Required To Start A Medical Courier Business

In the end, let’s evaluate the overall cost that is required to start a courier business. Also, we are going to collect and summarize the necessities that are required to start your business. Let’s get started:

RequirementsEstimated Cost
Market Evaluation$2,000 - $8,000
Get Legal License$60 - $80
Delivery Vehicles$40,000+
Business Insurance$475 - $1,600
Medical Equipment$13,000 - $40,000
An Online Business Platform$16,000 - $22,000


So, these are all the important details that can aid in starting a medical courier business. After understanding the needs and creating an effective marketing strategy, you can become successful in your business niche. Plus, it is important to have an online platform for your business. To get a platform, you can hire an on-demand app development company that can provide you with feature-rich, immersive UI/UX and a platform built with cutting-edge technology.

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