Let’s take a look back 15 years to understand what SaaS is. Let’s return to the realm of no-SaaS for a moment.
You wish to buy some software for your company. Let’s say you want to keep track of your workers’ work hours or keep track of all of your company’s contacts in one spot. Probably, you dial your IT colleague’s number. He would suggest one or two IT firms that could install the software for you.
You meet with them, and they conduct research into your requirements. They send you some draughts as well as a quote.
You can’t afford it if you’re a tiny business. If you’re lucky, you’ll be able to purchase the software.
Weeks or months are required for implementation. You purchase the software, receive training, and begin using it.
You’re having trouble utilizing it, so you’ll have to go through a lengthy instruction manual.
In a critical situation, you may decide not to utilize the software because it is too complicated to operate.
Let’s return to the present day, to the sphere of SaaS.
You type CRM software into Google because you want to switch from your Excel spreadsheet to CRM software. You make a click. You sign up for a 30-day free trial.
You follow the on-screen instructions for using the software. You send out invitations and teach your personnel.
Depending on the number of users, you begin paying a monthly subscription charge.
Most likely, you integrate your software with other programs you already use.
Why not take advantage of the SaaS world, which is considerably more enjoyable, convenient, and accessible?
What is SaaS in E-commerce?
The new approach of distributing and selling software is called SaaS (Software-as-a-Service). Because it is cloud-based, no physical distribution of the software is required.
Previously, you had to either download the file or insert a physical disc to install the software on your computer for the management of your ecommerce store. There is no need to download anything to your computer right now with the help of the SaaS ecommerce platform. SaaS is available for single stores and multiple stores. Depending upon the requirement can be added multiple vendor marketplace panels.
The software in the SaaS model is hosted on a remote server (later on, we describe the pros and risks of such a solution). This means that all you need is a web browser to access the ecommerce software as a service.
For example, if you need CRM software, you register on Pipedrive’s website, log in, and then use the product on Pipedrive’s website or a mobile application with your staff.
Previously, you had to download a Word or PowerPoint document. While many of us still use the installed versions of PowerPoint and Excel, the cloud-based version of the software (Office 365 or an alternative — Google Docs) is becoming increasingly popular.
Apart from SaaS, there are additional clouds distribution models such as PaaS and IaaS, which are more geared toward developers and IT professionals.
“Regardless of which choice you choose, cloud migration is the future of business and technology as we know it, and it is critical to be well-informed.” BMC Stephen Watts
The Numbers Offered By The SaaS Ecommerce Companies
According to Statista, the global number of digital buyers is expected to increase from 1.92 billion in 2019 to 2.14 billion in 2021. This means that any company wishing to expand must offer unrivaled products and services, as well as a strong online presence, in order to please and excite customers. However, the Covid-19 outbreak plunged every business into an unforeseen crisis, putting their e-commerce capabilities to the test. To deal with the unexpected increase in volume and demand, automation is required.
There are few decisions to be made when you pivot to meet this tremendous rise in demand, ensuring the user experience stays seamless across many mediums. Should you stick with your on-premise customized solution or switch to a cloud-based SAAS e-commerce platform? Or is it somewhere in the middle?
Let’s have a look at how you may determine the best e-commerce solution for your company.
On-premise became linked with e-commerce over time. Internally and within an organization’s IT infrastructure, resources are deployed. The solution and its processes are the sole responsibility and accountability of the business. These solutions promised customization and innovation, frequently through the addition of hardware. Many organizations used this strategy to build high-growth digital enterprises, but they resisted.
Supporting outdated systems requires additional IT resources over time. The ability to modify, which was once a strength, has now become a liability. Customers’ expectations, security threats, and regulatory obligations are all things that businesses must deal with on a regular basis. Customizations, on the other hand, rendered the platform less agile and versatile. Furthermore, platform upgrades were one of the most difficult and expensive aspects of on-premise solutions. Ecommerce technology, which is a big area of innovation, will not be able to weather the on-premise constraint.
Clouding The SaaS Ecommerce Platform
Cloud-based SaaS solutions began to emerge in the mid-2020s. Many e-commerce merchants converted to cloud strategies during this period. The following are some of the benefits of cloud-based SaaS e-commerce platforms:
Monthly prices are generally straightforward and accurate with most cloud-based SaaS eCommerce platforms, and they do not change over time until customer sales volumes increase dramatically or traffic climbs significantly more than expected.
Shopping habits altered dramatically during the health crisis. Retailers want to scale their eCommerce platforms at the same time. The platform allows users to quickly scale up or down in response to changing business needs and to plan for the unforeseen.
On-premises systems have necessitated more time, money, and personnel resources over time. Many aspects of the back-end infrastructure are managed by SaaS e-commerce platforms, including security, performance, bug fixes, and updates. Companies can now focus on product sales rather than upkeep.
SaaS e-commerce platforms are constantly updated to provide the most up-to-date security features. Because all stores on the platform share the same core codebase, which is maintained and protected by the platform’s technical staff, eCommerce systems are more secure than on-premise platforms.
Merchants now have access to prebuilt, customizable themes, product information management, marketing possibilities, and other essential features. New businesses may quickly set up and run an online store using these tools.
When compared to other systems, SaaS eCommerce platforms are usually more adaptable. The platform enables businesses to personalize and evolve with clicks or code as additional customers connect.
Does SaaS Makes Sense In Ecommerce
Without any doubt, it is true that SaaS eCommerce platforms aid in launching an online shop. On the other hand, it saves a lot of time and several resources used in the design and development. When deploying the SaaS eCommerce platform, one would have several factors that directly contribute to the growth, including the enhancement in customer experience, convenience, and customer behavior changes.
So yes, it makes sense when we talk about SaaS-based eCommerce platforms. It makes it much more resourceful than powerful platforms. Once you keep an eye on the current scenarios and the usage of SaaS-based platforms, you can expect a humongous amount of growth and acceptance in the upcoming years.
If you are looking to get a SaaS-based eCommerce platform, get in touch with our experts!