How To Setup A Store At Hyperlocal Cloud

Mike Wilson

April 9, 2021

User experience is everything. It always has been, but it’s undervalued and underinvested in. We want to make sure that your delivery store is well planned out by setting up the Account setup, Store Type Settings, and Adding domain. And a perfect business idea is not enough; you have to put together this simple guide to set up a store after registering at Hyperlocal Cloud.

We appreciate that you have already made such progress by filling out the details, yet we will help you out with the further process. Let Us Begin…

Steps to Setup A Store At Hyperlocal Cloud

  • After filling out all the details, you will get introduced to the “Welcome To Your Marketplace” page. 

  • Click on the Get Started in the top left corner under the Hyperlocal Logo. 
  • After clicking on Get Started, you can launch your business by setting up the Account setup, Store Type Settings, and Add domain. 

Account setup 

  •  In this panel, you will be able to customize your store’s general setting, i.e., Store Name, Country, Time Zone, Language, Currency, Time zone, and Distance unit to calculate the unit for the rides/trips and deliveries chosen from Km/miles. 

  • After Scrolling down, you will reach the Look and Feel section, where you can easily customize the primary color, secondary color, font color, logo, banner, and banner text.

  • The following section is of the Payment method in which you can smoothly toggle your online payments from test mode to live mode. It also includes two different dialog box for Stripe ( $Live and $Sandbox)

  • Moving ahead, you will get to look at the App URL section through which your customers and drivers can download and install the app on their phones. The applications can get downloaded through both Google Play and App Store, plus you can get connected with your customers through social media accounts as well. 

  • The following section is of API keys where you can access the Google Maps services in your respective mobile apps.
  • The next segment will be Tips, in which you can set multiple options for the users to select the tips for the delivery boy in the percentage of the order amount. 

  • For the bank account details, you can add segments for users to fill out their components, such as account number, Account name, Bank name, and Routing number. 
  • There is a help and support section for user assistance in which you can easily add the mobile number, email address, and a chat script dialog box. 
  • The last section of account settings includes the Domain settings, where you can easily add your existing domain or can buy a new domain with us to publish your store. 

  • As you are done with the account setup, you can get back to the launch of your business section, where you will get to have a look at the store-type settings. 

  • You can easily personalize your parameters like delivery modes, commission slabs, and delivery charges in the store-type settings. 

To explain it more precisely, let us look at the general settings of a particular store. 

  • In the general settings of a store, the first thing you have to do is choose an image that is suitable as per your preferences to showcase the store type. ( The image will act as a preview on both the main category page and in thumbnails to the customers.)

  • Further, you will have to fill out the details like store type text, delivery area vendor, delivery area driver, and drivers request according to your requirement. 
  • The next segment would be waiting time in which you can select the restaurant wait time/ vendor’s wait time and the driver waiting time to receive the order; if none of them accept the order it will get canceled. 
  • Below the waiting time section, you get introduced to the delivery fee section, where you can efficiently manage your delivery rates applied to the customer for each order, including the base price + price per km + price per minute)
  • Finally comes the commission section, where you can personalize the percentage of the commission slabs from both the delivery boy and vendor. 

hyperlocal delivery

As we move ahead, let us one by one define each section on the left side of the main page to get a better understanding of your marketplace. 

Dashboard 

With the Hyperlocal Cloud Dashboard, you can manage the total number of orders,  revenue collected in the last seven days, and the number of customers easily through histograms and pie charts displaying order status (completed, pending, and refunded).

Customers

In this segment, you can get to know the details of registered customers. For instance, their name, email address, mobile number, the order status, what date they registered, and the action. Quite seamlessly you can also get your list of customers in an excel sheet or pdf by clicking on the export at the right corner and can add customers as per your preference. 

Drivers 

The driver’s section reports to you about each and every detail of the delivery boy. From its personal details to the whole documentation process. One more addition of segment is there in the driver section that is the balance, where you can know if there is any payment due or are there any refunds. Similarly like customers, you can create a list of the registered drivers and can also add new delivery boys manually. 

Birds Eye View 

This section comes in handy when there is no availability or shortage of delivery boys to deliver the order. You can locate the delivery boys on the map and check on their status and assign them manually with delivery if they are idle or about to finish their earlier delivery. 

Notifications 

In this panel, you can manage the notifications sent to the users, drivers, and vendors to track the current order or give out exciting offers for better user engagement. 

Reports 

It has been divided into two sections- orders and users. In the orders section, you can view the complete status of the incoming orders on the histogram and get to know about the status via piechart. Plus, you can also have a check and manage the total revenue made on a daily basis. 

The second section is for the daily report of the orders made in a day, week, month, or on an annual basis. 

Accounting

Over here, you can smoothly have access to all the transactions you have made as a user and know the specific details such as time, type, amount, earning, description, and action in the admin transaction section. 

The other segment is for the withdrawal of the transactions in which the admin can keep track of the withdrawal transactions being made and can also create a list on excel or pdf by clicking on the export button on the top right corner. 

accounting

System Access 

If you are an aggregator, then this segment will be quite beneficial for you. The segment is further divided into two segments: sub-admins and roles. In the sub-admins, you will get a list of the vendors or stores working under and their personal details such as name, email address, role, mobile number, status, and at what time it was created. You can also share the credentials with them for specific data access only. 

You can add or customize the multiple user roles in the roles section and assign them to the sub-admin users. 

Configuration 

This segment is further divided into four sections – FAQs, Content Pages, Email Templates, and Document Templates. 

FAQs – Seamlessly deal with specific queries that your customers have about your business by adding questions regarding their queries. 

Content Pages – The section can help you and users to know about your store through content pages like about us, privacy policy, terms and conditions, refund policy, or anything you would like to educate search engines and users about your website.

Email Templates-  The given email template for customers, admin, driver, and vendors help you save time while creating an email marketing campaign. 

Document Templates- This section provides you to manage all the specific documentation required of the delivery boy and vendors for user safety. 

Our goal is to show you how easy it is to start and provide you a roadmap to show you how to do it. Now master your online delivery management software, and you can get in touch with our live support for any query.

x
We use cookies to improve your experience on our site and introduce you to relevant content. To know more,privacy policy & cookie policy. Cancel Accept