User experience is everything. It always has been, but it’s undervalued and underinvested in. We want to make sure that your delivery store is well planned out by setting up the Account setup, Store Type Settings, and Adding domain. And a perfect business idea is not enough; you have to put together this simple guide to set up a store after registering at Hyperlocal Cloud.
We appreciate that you have already made such progress by filling out the details, yet we will help you out with the further process. Let Us Begin…
To explain it more precisely, let us look at the general settings of a particular store.
As we move ahead, let us one by one define each section on the left side of the main page to get a better understanding of your marketplace.
With the Hyperlocal Cloud Dashboard, you can manage the total number of orders, revenue collected in the last seven days, and the number of customers easily through histograms and pie charts displaying order status (completed, pending, and refunded).
In this segment, you can get to know the details of registered customers. For instance, their name, email address, mobile number, the order status, what date they registered, and the action. Quite seamlessly you can also get your list of customers in an excel sheet or pdf by clicking on the export at the right corner and can add customers as per your preference.
The driver’s section reports to you about each and every detail of the delivery boy. From its personal details to the whole documentation process. One more addition of segment is there in the driver section that is the balance, where you can know if there is any payment due or are there any refunds. Similarly like customers, you can create a list of the registered drivers and can also add new delivery boys manually.
This section comes in handy when there is no availability or shortage of delivery boys to deliver the order. You can locate the delivery boys on the map and check on their status and assign them manually with delivery if they are idle or about to finish their earlier delivery.
In this panel, you can manage the notifications sent to the users, drivers, and vendors to track the current order or give out exciting offers for better user engagement.
It has been divided into two sections- orders and users. In the orders section, you can view the complete status of the incoming orders on the histogram and get to know about the status via piechart. Plus, you can also have a check and manage the total revenue made on a daily basis.
The second section is for the daily report of the orders made in a day, week, month, or on an annual basis.
Over here, you can smoothly have access to all the transactions you have made as a user and know the specific details such as time, type, amount, earning, description, and action in the admin transaction section.
The other segment is for the withdrawal of the transactions in which the admin can keep track of the withdrawal transactions being made and can also create a list on excel or pdf by clicking on the export button on the top right corner.
If you are an aggregator, then this segment will be quite beneficial for you. The segment is further divided into two segments: sub-admins and roles. In the sub-admins, you will get a list of the vendors or stores working under and their personal details such as name, email address, role, mobile number, status, and at what time it was created. You can also share the credentials with them for specific data access only.
You can add or customize the multiple user roles in the roles section and assign them to the sub-admin users.
This segment is further divided into four sections – FAQs, Content Pages, Email Templates, and Document Templates.
FAQs – Seamlessly deal with specific queries that your customers have about your business by adding questions regarding their queries.
Email Templates- The given email template for customers, admin, driver, and vendors help you save time while creating an email marketing campaign.
Document Templates- This section provides you to manage all the specific documentation required of the delivery boy and vendors for user safety.
Our goal is to show you how easy it is to start and provide you a roadmap to show you how to do it. Now master your online delivery management software, and you can get in touch with our live support for any query.